Cancel or downgrade a Squarespace plan without losing your site

What happens to your domain, content and SSL when you cancel — and how to pause without burning it down.

4 min read beginnerUpdated Mar 12, 2025
BI
Reviewed by the editorial team · Mar 12, 2025

Step by step

  1. 01

    Decide: downgrade or cancel?

    Downgrading keeps the site live on a cheaper plan; cancelling unpublishes it after the billing cycle.

  2. 02

    Downgrade path

    Billing & Account → Billing → Change Plan. Some features (commerce, custom code) disappear on lower tiers.

  3. 03

    Cancel path

    Same Billing menu → Cancel Subscription. Export first (see backup tutorial).

  4. 04

    Move your domain out

    If the domain was registered through Squarespace, transfer it to a registrar like Cloudflare or Namecheap before cancelling.

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